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Thanks city, for your prompt response

Published Wednesday, July 1, 2009

Wed., June 24, I was looking through a window in my home, watching a tree-cutting company cutting down some large trees across the street from my house. It was about 2:30 in the afternoon when I saw a big part of a tree fall and take out the power line to the house they were cutting trees at.

I saw the pole with the transformer shake as the tree fell on the power line going to the house across the street and my power went off also. I immediately called the Utilities Board and asked them to please send someone since it was about 100 degrees outside.

The lady that answered said she would do a work order and send it out right then. She also took my phone number and name in case she needed to contact me back. Someone from the city was at my house in less than five minutes and told me that two of my neighbors’ houses were out of power also and a truck would be coming soon.

I am glad I called, since my neighbors were not at home and the tree-cutting company continued to keep cutting trees. A truck was there and they had my power back on in only 23 minutes from the time the power went off, according to an electric clock I reset later. The lady also called me after the power came on to make sure I had power.

My thanks go out to the city workers and the Utilities Board for a job well done.

Robert Cremer

Andalusia




Comments

Posted by lifeisironic (anonymous) on July 7, 2009 at 2:05 p.m. (Suggest removal)

It would be a helpful thing for the "other" tree cutting companies in this area if the ones who caused this to happen were actually named instead of making the wrong ones look bad. You see, if people do not know what tree company did this, they would be hesitant to use any of them, let me say this is not called for. Some tree companies advertise that they are professionals but truth of the matter is, some of them are all related to one another and none of "them" are properly insured and also, drawing disability and still running a so called "expert" service. Maybe if they could stay off the prescription pills this sort of thing would not happen.
I say ask around, you will find out who does quality work and who doesn't. Sometimes you may have to come off your wallet a little for good service...remember if it sounds too good to be true (the price), it probably is!!!

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