Mail delivery continues to be suspended at the West Haven Apartment Complex more than two weeks after postal officials said it was necessary to protect a letter carrier from an animal attack.

Debra Fetterly, communication program specialist for Alabama and South Florida Districts, confirmed that residents in the apartment complex will have to continue to pick up their mail at the Andalusia post office until the apartment complex complies and installs new cluster boxes.

An incident on June 25 marked the fourth time since November that there was “a threat of injury or attack by dogs roaming loose,” for the local letter carrier, Fetterly said.

After each incident, Andalusia Postmaster Mike Kolmetz spoke to the apartment manager, Lena Boswell.

Post office officials say they are unsure of a time frame of when the cluster boxes will be installed.

Attempts to reach Boswell were unsuccessful, as she is out of town until Monday. A staff member at the housing authority was not sure of the timeframe either.

Until then, residents may continue to pick up their mail from 9 a.m. until 4:30 p.m., Monday through Wednesday and Friday. On Thursdays and Saturdays, they can pick up mail from 9 a.m. until noon.