Sitel officials have cited Work-at-home opportunities currently available as one of the reasons they gave local employees advance notice of their plans to close the Andalusia facility.

According to the company’s web site, which advertises jobs in “Virtual, AL, US” available in a number of states, the work arrangement has several technical requirements which might take time to put in place.

They include:

• Must have high speed Internet via wired Cable or DSL service (no wireless or satellite)
• Minimum Upload speed 1.5MBS and Download speeds 3.0 MBS
• Stand-alone computer monitor – 19” minimum
• Comfortable and ergonomically safe furniture and office set-up
• Quiet, free of any background noise

Employees should have:

• Prior customer service experience
• Sales experience
• Prefers working in virtual self-management/self- motivated environment
• Excellent verbal and listening skills
• Professional and articulate voice
• Home office that is noise & distraction free
• Ability to provide superior customer service while navigating multiple systems including the use of chat to ask and receive internal support
• Excels working in a fast paced environment with evolving business needs

According to the company’s description, the jobs are 31 to 40 hours per week; offer health benefits for full-time employees; and a 401(K) retirement match.

 

The online application process begins here:

https://jobs.sitel.com/job/Virtual-WRequisition-for-the-state-of-Alabamaork%40Home-Generic-Requisition-new-1-AL/354086000/