Requirements explained for work-at-home jobs

Published 12:42 am Friday, December 16, 2016

Sitel officials have cited Work-at-home opportunities currently available as one of the reasons they gave local employees advance notice of their plans to close the Andalusia facility.

1214-sitelAccording to the company’s web site, which advertises jobs in “Virtual, AL, US” available in a number of states, the work arrangement has several technical requirements which might take time to put in place.

They include:

  • Must have high speed Internet via wired Cable or DSL service (no wireless or satellite)
  • Minimum Upload speed 1.5MBS and Download speeds 3.0 MBS
  • Stand-alone computer monitor – 19” minimum
  • Comfortable and ergonomically safe furniture and office set-up
  • Quiet, free of any background noise

Employees should have:

  • Prior customer service experience
  • Sales experience
  • Prefers working in virtual self-management/self- motivated environment
  • Excellent verbal and listening skills
  • Professional and articulate voice
  • Home office that is noise & distraction free
  • Ability to provide superior customer service while navigating multiple systems including the use of chat to ask and receive internal support
  • Excels working in a fast paced environment with evolving business needs

According to the company’s description, the jobs are 31 to 40 hours per week; offer health benefits for full-time employees; and a 401(K) retirement match.


The online application process begins here: